
Helping Children & Their Families Overcome Homelessness
and Become Sustainably Independent
What we offer to those in need

Prevention
Helping Families stay in their homes during difficult times
Case Management
Walking alongside families to find solutions and build stability
Parenting Classes
Supporting parents with skills and confidence
Community Response Program
Helping families facing crisis find safety and stability
Resources & Referrals
Connecting families to community supports
Emergency Shelter
Providing a safe place for families when they need it most
Children In Need
September 2025
300 students have been identified by the Helena Public School District as experiencing homelessness or housing instability.
Data was collected and reported by the district homeless liaison Michele Zentz and public information officer Taylor Lassiter.

2025
Families Supported
Family Promise served a total of 205 families in Lewis & Clark and Broadwater County in our Prevention, our Shelter and our CRP programs.
Breakdown of our families:
Lewis and Clark County
Prevention - 84 families, with a total of 252 children
Shelter - 11 families, total children 18
CRP - 38 families, 74 children
Broadwater County
72 families served




We are
OPEN !
Starting October 19th, our new shelter will be occupied and providing a stable environment for children, women, and their families in partnership with the Friendship Center.
Thank You to all who have worked diligently to make our plan a reality.

Ribbon Cutting Ceremony

Members of Family Promise cut a ribbon for its new shelter on Sept. 22 in Helena.
SONNY TAPIA, Independent Record
'This is huge': Long-awaited 16-room Family Promise Shelter to open in Helena
Helena IR
Christine Compton City Reporter
September 23, 2026
After three years of planning, two years of construction and multiple changes in leadership, Family Promise celebrated the near completion of its new 16-room shelter in Helena on Tuesday, aiming to house children and their families who are at risk of homelessness.
'This is huge': Long-awaited 16-room Family Promise Shelter to open in Helena Helena IR Christine Compton City Reporter September 23, 2026 After three years of planning, two years of construction and multiple changes in leadership, Family Promise celebrated the near completion of its new 16-room shelter in Helena on Tuesday, aiming to house children and their families who are at risk of homelessness. The Family Promise Shelter, formerly called Ruth’s Place in early development, is expected to finish construction in early October, Family Promise Executive Director Madison Ragsdale said. She and Family Promise President Randal Rake cut a ribbon in front of the building, inviting over 30 attendees to tour the new location. The space, located at 2814 N. Cooke St., expands on a former Family Promise administrative building, adding a two-story shelter containing both single and connected bedrooms. From 7 p.m. to 7 a.m., families who qualify will be able to stay overnight, usually for six-month stays or until a family has found housing. Guests are forbidden from having a history of violent crime or crimes against children, and families must have a legal reason to watch over their children, whether the guardians are moms, dads, grandparents or something else, Ragsdale said. Guests must also be drug-free. “We let the child define what the family is to them, and as long as there is a legal justification, we will accommodate that,” Ragsdale said. Every morning, families will be shuttled to the main Family Promise headquarters at 311 Power St. inside of First Christian Church, which acts as a day shelter for children not at school or parents looking for work. It is also the home of five additional rooms for families, two of which are currently filled, Family Promise Vice Chair Patty Butler said. The regular movement helps connect guests with resources and keeps up their momentum, Ragsdale said. Staying in place for too long, even for a day, can discourage families from finding their next home, she said. Emily McVey, the United Way of the Greater Helena Area’s executive director, said the shelter’s opening is “critically” important. These 16 rooms are the first new beds in the shelter system in 20 years, McVey said. Even better, they are specific for children, who make up one of the two highest-growing unhoused populations in Montana, according to an annual Point-in-Time snapshot survey. In the last three years, though homelessness numbers are relatively stable, the state is seeing more 18-year-olds who have just aged out of shelter programs and more people over 50, McVey said. September 2025 Helena Public Schools data showed around 300 students experienced housing instability in the 2024-2025 school year, “This is huge, I mean huge, to have beds for different risk groups,” McVey said. When will it open? Family Promise expects to welcome its own clients to the new space starting in January, which makes room for a fellow nonprofit in need: The Friendship Center. The Friendship Center (TFC), founded in 1971, is a shelter and resource center for those affected by domestic violence, sexual assault, stalking and similar crimes across Lewis and Clark, Broadwater and Jefferson counties. Not all of its services are for housing, but providing a secure landing zone is a critical part of the nonprofit’s mission, TFC Executive Director Kim Patterson said. When a May fire system pipe burst, destroying five of TFC’s 13 available rooms, it had to resort to placing clients in hotels or offering other means of shelter, Patterson said Family Promise announced it would take in TFC’s clients in August, and the Family Promise Shelter will open its doors to them as soon as occupancy is approved by the city of Helena. That is expected to be in October, Ragsdale said. When TFC clients come into the space, they will operate under TFC rules, including allowing for a daytime stay, Patterson said. It makes for less red tape, she said. “I have no words for what a wonderful partnership this is and how grateful we are,” Patterson said. “(Family Promise) has made it so much easier.” The long road to completion The project went through multiple hands before its projected finish. Some of those were former Family Promise Executive Director Renee Bauer, who retired around July. “Thank goodness it’s finished!” Bauer said, watching painters put the final touches on the building. Some of the last steps include installing railing on the back fire escape and handling a required sidewalk. Bauer characterized the road to completion as bumpy. Family Promise has been working on a children’s shelter for four years. Major headway was made in 2024 when fellow nonprofit Good Samaritan Ministries joined the project, uniting Bauer’s goals of a children’s shelter and Good Samaritan’s Theresa Ortega’s women’s shelter project, then titled “Ruth’s Place.” The Ruth’s Place solo project had already seen several hurdles at that point, including a sudden loss of its original projected location at 631 N. Last Chance Gulch when a neighboring property owner purchased the space. That neighbor had previously opposed the Ruth's Place project and said the unhoused were bad for business. The original vision was a 16-room, two-story shelter that would be called the "Our Place" drop-in center by day and the emergency women’s and children’s shelter "Ruth’s Place" by night. The building is located at 2814 N Cooke St., which Family Promise already owned before renovations began. However, Good Samaritan Ministries pulled out of the project in spring 2025 after a sudden leadership change, taking Our Place with it. Dan Bartleson of the Catholic Diocese of Helena, Good Samaritan’s parent organization, previously said there wasn’t enough financial strength to run a women’s shelter. It upended Family Promise’s plans, but Ragsdale said though it was still fundraising for $200,000, it planned to open the shelter regardless. As a whole, the project was projected in 2025 to cost over $1.2 million. The remaining $200,000 fundraising goal will go toward outstanding construction costs, furnishing the space and similar tasks, Ragsdale said Tuesday. She asked Helenans to listen for upcoming events Family Promise will host. "We pushed through, and we got through all the hurdles," Family Promise's Rake said. "... We couldn't have done it without our community."
Family Promise opens new Helena shelter, expands support services across region
KTVH
Logan Cyr
Sept 23, 2026
HELENA — Family Promise of Greater Helena celebrated the grand opening of its new 16-room shelter facility Tuesday, marking a major expansion of services for families experiencing homelessness in the Helena area.
Family Promise opens new Helena shelter, expands support services across region KTVH Logan Cyr Sept 23, 2026 HELENA — Family Promise of Greater Helena celebrated the grand opening of its new 16-room shelter facility Tuesday, marking a major expansion of services for families experiencing homelessness in the Helena area. The new facility, located on North Cooke Street, has been more than two and a half years in the making and is designed to provide temporary housing, case management and stabilization services for families facing housing insecurity Family Promise leaders say the goal has always been to create a safe and supportive environment where families can begin rebuilding stability. “We use trauma informed care somewhat. Families come to us. We hope that they feel a sense of relief right away. And we welcome them. And we tell them it's going to be okay and we're going to take care of them,” said Family Promise Board President Randal Rake. Executive Director Madison Ragsdale says the new shelter represents more than just additional space. “You know, it's a new opportunity for hope… It's somewhere to go. I know as someone who has experienced some housing insecurities as a child, having somewhere to go makes the world a difference,” Ragsdale said. The shelter opening also comes at a critical time for Helena’s Friendship Center, which experienced significant flood damage earlier this year after a fire suppression system leak damaged parts of its shelter facility. Family Promise is partnering with the Friendship Center to help provide temporary shelter space while repairs continue. “Partnering with the other organizations in town is the only way to keep the Helena community strong,” Ragsdale said. While crews continue wrapping up final inspections and finishing details, organizers expect families could begin moving into the facility within the next few weeks. “We aren't quite 100%. The guys are just doing the finishing details so we can get the city inspectors back out here to give us our stamp of approval for occupancy,” said contractor Robert Mergenthaler. The new Helena shelter is part of Family Promise’s growing regional outreach efforts. The organization has also expanded services into Townsend and Broadwater County through a homelessness diversion program aimed at helping families stay housed before reaching a crisis point. Family Promise leaders say both efforts reflect the increasing need for housing support services across the region as communities continue to deal with rising housing costs and limited affordable options.

Progress: December 2025
Shelter Construction Complete
Our 16 room overnight shelter construction has received a certificate of occupancy and we are serving our guests.
We are seeking partners for construction funding, programming and operational support.
Please contact us if you are interested in helping achieve this goal with your time, treasure and talent.


Meet the Team
We are pleased to announce our new Executive Director and Case Manager

Executive Director
Madison Ragsdale
As the new Executive Director of Family Promise of Greater Helena. I look forward to being able to better serve families in need in our community!

Case Manager / Admin Assistant
Ellie Hampton
As the new Case Manager, I am so excited to start this new role and learn how to best serve my community and the local families in need.
- EVENTS -
In support of our mission
Trivia Night at the Brewhouse
Third Tuesday of the month!!
Starting at 6:00pm
October 20
November 17
January 19
Feb 16
March 16
April 20

Grab a table for your own group
or join in with a group
Table service provided for drinks and food
$50 Gift Card to those who know the most

939 Getchell St
DOWNSTAIRS INFO
Since 2010, we are serving children and their families at the most vulnerable time of their lives.
Thank You!
Families in crisis are grateful to our community for your past and continued support.
